Template notice: This is a starting template. Before publishing, have it reviewed against the privacy laws that apply to you (for example GDPR, UK GDPR, CCPA) and adjust it to reflect how you actually handle data.

This privacy policy explains how Elite Roof Empire ("we", "us", "our"), operating the website eliteroofempire.com, collects, uses and protects your personal information when you use our website or contact us.

1. Information we collect

  • Contact details — such as your name, email address and phone number when you submit an enquiry or consultation request.
  • Project information — any details you share about your home, rooms or styling needs.
  • Usage data — basic technical information collected automatically through cookies (see our cookie policy).

2. How we use your information

  • Respond to your enquiries and provide our styling services;
  • Prepare quotes and manage your project;
  • Improve our website and understand how it is used;
  • Comply with our legal obligations.

3. Legal basis for processing

Where applicable law requires it, we process your personal data on the basis of your consent, our legitimate interest in responding to your enquiries, and to take steps to enter into a contract with you.

4. Sharing your information

We do not sell your personal information. We may share it with trusted service providers who help us operate our business (for example, email or form-handling providers), who are required to protect it and use it only for the services they provide to us.

5. Data retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

6. Your rights

Depending on where you live, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent at any time. To exercise these rights, contact us using the details below.

7. Cookies

Our website uses cookies and similar technologies. You can manage your preferences through the cookie banner shown on your first visit. For more detail, see our cookie policy.

8. Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent version.

10. Contact us